Reporting Abuse
If you believe someone with a developmental disability is being abused,
immediately contact your county developmental disability program.
You may also report abuse to Department of Human Services (DHS)
by calling the Office of Investigations and Training (OIT) at 503-945-9495
or toll free at 1-866-406-4287.
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Indicators of neglect
- Dirt, fecal/urine smell or other health and safety hazards in the person's living environment.
- Rashes, sores, lice on the person.
- Malnourishment or dehydration with sudden weight loss.
- Untreated medical condition.
Indicators of physical abuse
- Cuts, lacerations, punctures, wounds.
- Bruises, welts, discolorations, grip marks.
- Any unexplained injury that doesn't fit with the given explanation of the injury.
- Any injury incompatible with the person's history of unexplained injuries.
- Any injury which has not been properly cared for (sometimes injuries are hidden on areas of the body normally covered by clothing).
- Poor skin condition or poor skin hygiene.
- Dehydration and/or malnourishment without illness-related cause.
- Unexplained loss of weight.
- Burns, possibly caused by cigarettes, caustics, acids or friction from ropes or chains, being dragged on the ground.
- Overmedication.
Indicators or sexual abuse or exploitation
- Bleeding, bruising, infection, scarring or irritation to a person's genitals, rectum, mouth or breasts.
- Genital pain or itching, sexually transmitted diseases.
- Torn, stained or bloody underclothing.
- Difficulty walking or sitting.
- Changes in personal hygiene.
- Weight gain or loss.
- Ongoing, unexplained medical problems like stomachaches and headaches.
- Depression, withdrawal or excessive crying spells.
- Sudden avoidance or fear of specific people, specific genders or situations.
- Any significant behavior change.
- Acting out, attention seeking, aggression.
- Changes in work performance, non-participation in work or social activities.
- Sleep disturbances.
- Self-destructive behavior.
- Sexually inappropriate behaviors, compulsive masturbation, promiscuity.
- Hints about sexual activity and a new or detailed understanding of sexual behavior.
- Urinating or defecating in clothing.
Indicators of verbal mistreatment/abuse
- Humiliating, insulting or threatening language directed at the person.
- Signs of helplessness, hesitation to talk openly, fear, withdrawal, depression, denial, agitation, anger, confusion or disorientation in the person.
- Non-compliance or overly compliant.
Facility Complaint Website
A Facility Compliance Website was launched on May 14, 2008. This website allows consumers to get basic information about substantiated complaint findings in nursing facilities, assisted living facilities, residential care facilities, and adult foster homes that serve seniors and people with physical disabilities. This is the first step toward a comprehensive quality reporting website for all facilities that serve all Seniors & People with Disabilities Division (SPD) populations. Data on facilities for people with developmental disabilities is expected to be added by August .
The website can be accessed at: https://apps.dhs.state.or.us/cfmx/spd/facility_complaints/
or thru SPD's licensed facilities site at http://www.oregon.gov/DHS/spwpd/ltc/licensing/
The website also allows consumers to request further information by directing them to a unique e-mail address or spdolqcaps@state.or.us , the OLQC reception number of 1-800-232-3020, or the OLQC mailing address of OLQC Public Records Custodian, 500 Summer Street NE, E-13, Salem, 97301. Staff will receive these requests and responding to them. Please direct any requests for further information that you might receive to any of these 3 sources.
All media calls should be referred to Mary Gear at 503-945-5833. Please direct requests for further complaint information to any of the 3 sources listed above.
Updated:
November 18, 2004
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